British gas home top up

Link: https://britishgastopup.paypoint.com/Login.aspx

If you have a pre payment meter for your gas, with british gas, then you can receive free, a card reader to plug into your computer at home.

Once you have registered with the website, it's easy to visit the website (with your card reader plugged in) enter your username and password, then insert your gas card into the card reader, using your set up debit card, put credit on your gas card.

The reader updates your gas card with the credit in seconds, which you can then insert into your pre payment meter and credit your meter.

All without leaving your house. I have been using this for two months now, it is much easier than walking across town to a garage to put the credit on.

British Gas top up website (Opens in a new window)


For users of internet explorer 10 - which gets a "non compatible browser" error, British gas staff (take a bow Robert!) have provided a quick and easy work around.
Go to the website to top up, press F12, then on the top bar of the screen that appears, click on "Browser mode"
Change it to IE9 and hey presto, the website will now allow you to top up.

The reason given for the issues, is that the website is not owned by British gas, but paypoint.
British gas are currently bringing the website in house, so they will in the near future have control over it.

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Comment from: val [Visitor]

It took a couple of visits to the site to get it right but now i can top up gas and electricity in 2 mins no petrol, no rain, no delay. it’s 6.45am and i’m done, one job down.

12/06/12 @ 06:42
Comment from: [Member]
Value hunter

Job done, that’s what I like to hear Val :O)

12/06/12 @ 08:31
Comment from: fernaoalves [Visitor]

after the changes you have done i’ve
been with big problems to top up gas and
electricity on line. i hope soon everything will be alright or i’ve to
start topping up at a shop like i mused
to do

20/03/13 @ 13:32
Comment from: [Member]
Value hunter

There is now a work around that’s quick and easy, I’ve updated the post for you

11/05/13 @ 16:59
Comment from: rhiann [Visitor]

Robert thanks so much. I have been chewing my nails off since I updated to ie10. have even considered dumping british gas. u should have a bonus

25/06/13 @ 21:06
Comment from: annie [Visitor]

i have dowmgraded to ie9,top up now says its not supported by this system,i an running windows 7,ie9 64 bit.i am running out of patience with this site ever since it upgraded.

13/07/13 @ 12:52
Comment from: june dempsey [Visitor]  
june dempsey

whenever i try to top up it rareley gets through first time. Im trying again now.

16/07/13 @ 18:12
Comment from: [Member]
Value hunter

Annie, I’m running exactly the same system, downgraded IE browser works for me…
Have you cleared your temp internet files/cookies etc?

17/07/13 @ 16:31
Comment from: hodgie duke [Visitor]
hodgie duke

must use 32-bit explorer,
c: / program files X86 and there is a 32-bit ie short cut

01/10/13 @ 22:06
Comment from: james hickinbottom [Visitor]
james hickinbottom

hello there just enquiring about this £130.00 assistance for my electric and gas as your a supplyer of both a lot off my friends have have got it why not me please could you let me know why and how I can claim for it regards from james

15/11/13 @ 10:44
Comment from: [Member]
Value hunter

James, I do not work for British gas, but here is the link to claim your “warm home discount” - it also gives you the criteria needed to qualify for it. Hope this helps.


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