Category: "Mystery shopper"

Customer service quiz - Currys

New catagory for 2011, the customer service quiz. Every now and then frugal ways will be testing high street companies on how they treat their customers and posting the results. So off we go with our first high street company: CURRYS Curry's sold her… more »

Matalan (Accrington branch) - Mystery shopper

I have never quite understood why Matalan requires membership cards? To obtain favourable prices for goods? - Not judging by the prices on offer there. Other than this, I cannot see any benefit for the customer. The benefit is for the company, who (as… more »