XML FeedsLittle Treasures Children's Trust - clothing collection scam
By Value hunter on Jul 28, 2010 | In News, In real life, Bad business | 6 feedbacks »
Little treasures children's trust (charity no: 1119024) are having a clothing collection to raise funds, by a company called East London Textiles Ltd (ELT).
BE WARNED - IT IS EITHER AN UNLICENSED SCAM OR INVOLVES THE THEFT OF CHARITY BAGS!
ELT's representative posted a collection bag through my door yesterday, and everyone elses letterbox on our street, completely ignoring the "No cold callers/leaflets/flyers" notices in all our windows.
I immediately ran out and threw the bag back at her, into the street, questioning wether or not she could read!
I just got a dirty look for my trouble, after I went back inside, the representative picked up the bag and threw it into my garden and walked off.
I phoned the licensing officer at my local council, to see if they have a license to do household collections - (you can search your own council licenses at the lalpac website here) - both ELT and the little treasures childrens trust, do not have a license for household collections in my area.
I spent this morning double checking that they didn't have a "National license" with the Department of Business, Innovation and Skills (BIS) - Once again, they are not licensed nationally.
All licenses are given out by local councils I was informed.
I was advised to report this to the Charities Commission who told me unless they get a large volume of complaints about them then they do not normally investigate!
However, if I was to visit their website and put the complaint in writing, it would be filed along with other complaints about their practice.
I then rang little treasures children's trust up, directly and spoke to a lady in their offices.
She told me she was disturbed by ELT collecting in their name in areas of England where they did not have a license - which is most of the country - and would be contacting them urgently to sort the matter out. The lady said she would ring me back with information about what had gone on and what would be done about it - this was about 6 hours ago and still no callback!
I grabbed some dinner, then phoned my local council's licensing officer to let him know what was going on, as he requested.
It cannot have been more than an hour from when I spoke to the lady at the little treasures childrens trust.
The licensing officer informed me that out of the blue, someone from East london textiles ltd had contacted his office, he was about to ring him to find out what was going on.
The licensing officer rang me back 30 minutes later, telling me, "a bloke calling himself Ivan admitted that ELT didn't have a license for our area."
He continued, "He told me that east london textiles ltd have had thousands of their collection bags stolen and they were being posted through people's letterboxes all over the country, but he did not know who had stolen them!" - conveniently, this "theft" hasn't been reported to the police either!
"There will be no collections made in our area tomorrow, as stated on the bags posted through letterboxes" - which was a token statement at best, according to our licensing officer.
As three people have informed me today, often they find that the people making vast amounts of profit from these clothing collections are also involved in setting up charities they claim to represent. It will be a case of trying to spot them collecting tomorrow, and reporting it to the licensing officer, so that the local council can bring a case against ELT for household collecting without a license (as they have now admitted).
I rang the little treasures childrens charity back, armed with this information, to find that the lady I spoke with this morning (who didn't call me back), had been "called away to an emergency meeting" but I could leave a message if I wanted to.
The lady phoned back - "I spoke with the director of the company and passed your details on, he will speak with the delivery team."
When I replied that a man called Ivan, from ELT had contacted our licensing officer, stating that no collection would take place and that the bags will have been stolen, I was told "There is a turf war going on in the north of England, we had 3000 of our bags turn up in someone's house not connected with anything!"
I have reported the case to trading standards officers in my county, if they get their act together, in our area tomorrow they will catch ELT in the act of household collecting without a license, or at the very least, catch whoever stole their bags.
What are the odds of that?
UPDATE:
It would appear that trading standards cannot be bothered to catch illegal, unlicensed scams in our area.
Gave them all the information via consumer direct yesterday, they haven't even bothered to phone back! (Remind me again why we pay so much in tax to fund them? What exactly is their job?)
I spoke also, with a community officer regarding what these people were doing - it was a bit vague about posting through letterboxes and household collections, despite pointing out that if I personally trade house to house without a license, I would be in front of a judge, yet these people are allowed to get away with it.
I was told it was "a civil matter" and as such down to the local council to bring a civil case against them.
After further reading up on it (I'm sad like that) it appears it is indeed a criminal offence to do house to house collections, in a licensing area, without a license. This was confirmed this morning by the licensing officer himself, in person.
At 11.40am today, a van pulled down our street, with "Little treasures children's trust" plastered on the side of it!
I phoned the van reg in to the licensing officer (he told me he would be out on the road today to try and catch them at it - which he was) then I rang the police and told them that the licensing officer was out looking for this van as they were committing an offence.
The officer told me they were out on patrol and the local bobbies would stop it if they came across it.
Then a knock at the door, it was the licensing officer himself, out trying to catch them at it, confirmed details and reg of van, off he went.
Then a phone call from the police, to let me know they stopped the van and warned the driver about posting sacks through letterboxes (why?) but that posting things was a civil matter to be taken up with the council (if it's not licensed then it's a criminal matter!) they then let the van go.
I repeated to the officer on the phone, that the council's licensing officer was trying to catch them and that he confirmed that it is a criminal offence to have a household collection without a license. The officer informed me of where they had stopped the van then ended the call so she could notify officers to stop the van again and call the licensing officer (Why don't these people work together?)
If there is anymore information I will post it.. just goes to show how easy it is for people to be misled and deceived for money!
What was it that little treasures childrens charity told me yesterday... ah yes there was a turf war going on and their bags have been stolen by other doorstep collectors!
Maybe I'll ring them and ask, exactly why one of their own vans is doing collections around my area today then.
UPDATE - As of September 2010, It has been brought to my attention, the little treasures children's trust charity are seeking to have this website removed (at least whilst their claims are investigated) by employing a solicitor to recover my personal information for the purposes of a legal action that this post is "defamatory" towards them.
Little treasures children's trust have not contacted me via this website, rang my phone number that I gave to them when reporting what their collection agent or van collection did, nor have they contacted me by mail at my home address which they have had from the outset as they said they would give this to east london textiles directors, so they could "stop this kind of thing happening again."
I can only guess, but it appears from their solicitor's letter, they would rather have the website and the information on it, removed from public view altogether, or at the very least, cause enough panic for a domain registrar to make this website "unusable."
You can view the full legal post here
6 comments
We as taxpayers, pay an every growing tax bill locally, yet our letter boxes are flooded with around 10 deliveries per week, of leaflets, "charity" bags and the worst... kleeneze easy catalogues.
We have all got big signs up (that we paid for from our county council taxes) saying no cold callers, leaflets, etc. Of which all are ignored.
Here we have a charity unlicensed to collect things, the company collecting for them won't apply for a license because the local council will refuse them, as they make a substantial amount of money, and only give a small percentage to the charity, but will not reveal how much to the licensing office.
in this case, they are giving nothing to the charity at all, and moved on to the next town, after collecting in our area anyways, after telling households, licensing officer, etc, that they would not.
My MP says contact the local press and make people aware... my reply was, what is the point?
Why need to make people aware, when there is a law in place that will stop this instantly, but the police, the licensing office and the council (who's job it is) won't uphold the law and stop it?
Cantankerous? definately hehe
I have contributed clothes and shoes etc to ELT via Little Treasures on more than one occasion and have always found them to be polite and courteous. I do alot of work with different charities and find that door to door collections to be a great way to make a small contribution.
I think some people have far too much time on their hands to complain, maybe you could put that energy into helping out your local charities.
East london textiles (ELT) are not a charity, they are a business, doing very nicely from these collections.
Too much time on my hands? quite the opposite, I do however have some scruples.
If I give clothing to the oxfam shop and they want to sell it on, then good luck to them, it is theirs to do with as they want.
If I give clothing to little treasures, via ELT, very little of what is sold on actually raises funds for the charity. Instead it goes to making healthy profits for ELT, a business!
In this case, I'd bet good money that not a penny of the money raised from collecting illegally in my area went to the charity.
I would ask you to consider the following:
- 16 houses including my home with "no cold callers,bags,leaflets please" signs up, every single house got a bag posted through
- the charity tell me its ELT doing the collections and say theyll have words with them. The next day when one of their vans does a collection, they admit that it is their responsibility and say they will have a meeting about it (they lied on my first call)
- little treasures told me that they have had thousands of their bags stolen yet not reported any theft of bags to the police, anywhere in the UK
- little treasures told me there was "a turf war going on in the north west" clearly a lie, as the next day they admitted it was their vans doing the collecting illegally
- neither ELT or little treasures childrens trust have applied for or obtained a license to do house to house collections in my council's area, making what they are doing illegal!
- the person delivering their bags, did not close my gate (sprog could have got out onto road), ignored clear signage showing my wishes not to receive their bag, threw the bag into my garden after I had gone back into the house and when stopped and given the bag back, I was given a dirty look and ignored.
- ELT were contacted by our licensing officer, saying that they would not be collecting as they admitted they did not have a license, the van put little treasures childrens trust stickers on it, and collected the next day.
- little treasures and ELT are not licensed to house to house collect in our neighbouring town either, yet on Thursday (the day of collection here) after the charity had supposedly had words with ELT about it, they posted thousands of bags out in that town, saying they would collect on the saturday.
Ask yourself Sarah, why are both ELT and the charity telling would be donators and licensing officers lies?
Why, when questioned by council officials will ELT not reveal how much money they are making from collecting using a charity name?
Google ELT, have a look at the number of places where they have been refused a license then gone ahead and collected from houses in that area.
Try this link:
http://www.east-northamptonshire.gov.uk/downloads/Item_7b_Licensing_Panel_Mins.pdf
Look at section 8 in the minutes of the meeting.
You posted that you work for charities, I am amazed you would condone the actions of both ELT and little treasures childrens trust in this case.
and other info it just confirms it for me.
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