Categories: "In real life"

The Financial Ombudsman Service is a failure!

I have currently one case awaiting an ombudsman to pick up and rule upon. The Financial Ombudsman Service (FOS) have had this for well over a year now. My last communication with them was by telephone, since October 2010 (It's now March 2011), it has… more »

British gas' formula used to calculate gas bills

After many requests for the formula used by British gas, to work out the amount of money they charge me for gas, I have finally managed to get hold of a copy of what British gas staff are using to calculate and check billing amounts and the figures… more »

Car insurance firms passing on details of people involved in crashes to claims companies

Once again, another report/study into the money lavished industry of car insurance has revealed that customers are being exploited and lied to, by the companies that are supposedly there to protect them! A report from the Transport Select Committee… more »

The road to being frugal - Shopping

Being frugal, thrifty, etc, is a process of working out what is right for you, getting there is not a new found wonder or a be all and end all way of life. It's about doing what is right for you and your family. It has many twists and turns. I'll be… more »

Regulators, watchdogs and industry bodies should all be scrapped!

Why do we continue to waste Millions of pounds of taxpayer's money, on quangos that call themselves "Watchdogs", "Regulators", etc? All of them are, "Standing up for the consumer" - but when it comes down to it, they are doing absolutely NOTHING for the… more »