How long to clear a cheque?
If you are a customer of Santander/Abbey, you will know that paying a cheque into your bank account and having your funds cleared, is like pulling teeth!
Three working days is the standard time for a cheque to clear, it is instant in bank accounts with money in them over a set limit (like Â£100,000) - the balance used to be available as soon as it was put in, not any more.
Santander staff tell me that it is "Three banking days for cheque funds to clear into an account."
Why then, did I deposit a cheque Tuesday morning and the three "banking days" have passed and still no funds?
"It will clear on Monday next week," says the advisor like I am getting a good deal.
"So Saturday is not a banking day then?" I ask,
"No it is not!" came the reply.
"So your banks don't open on Saturdays then?" I teased,
"Yes, this is so we can help our customers" once again, said as if it was the bank doing me a favour by delaying my cheque funds,
"So how exactly does it help me, for the bank to keep my funds in a clearing account so they can make interest on mine and everyone else'sÂ funds?"
Before she could reply, I started laughing at her... "Your bank are useless" I stated as it is factually accurate, "Can you provide access to the funds for my cheque, that has now been with your bank for five days and will be until monday next week?"
"I'm afraid not sir!" said sounding like a robot,
"You are useless then!" I put the phone down on her.
If you are wealthy, money transfers, cheques, etc, all get actioned by banks within 24 hours, if you are normal and need access to funds quickly, then banks take an incredibly long time to clear a basic cheque.
So much for modern technology eh!
I have had the same trouble
This is of course, a terribly belated response to this article, but I figured I would drop my ‘’2 cents'’ in. First off, I agree that cheque clearing does take a long time to clear, and with current technology - this should be faster. Having said that, your argument towards the staff in a bank is non-valid. They have no control over what happens past their branch, and they also couldn’t give a flying elephant. I would suggest that Santander work on their atrocious queuing system primarily, as I always seem to find myself having to pay a cheque in at the main section, because some wonderful little character has decided to run away for a life of marriage and love with the biro I would normally use to write on the paying in envelope.
The three waiting days had passed, I wanted to draw on the money, but because it was a Saturday, it was deemed to be a “non banking day” so I was forced to wait until the following Monday for access.
Staff in any business are at the mercy of the business’ way of doing things, but on the other hand, they are the “face” “frontline” representing the business. If a customer cannot treat them as such and voice opposition to what is clear profiteering (in this case) then where can they go to do this?
I’ve lost count of the times where a member of staff has agreed that the way the company they work for are operating is working against the customer they are marketing that they want to attract and keep.
Happens everywhere from supermarkets to bank staff to energy company staff, etc.
I like your comment, valid points, thanks for taking the time to post. Cheers.
I put in cheque .they told me it will take 5 working days .before 5day was finish the bank stopped my card I went to the bank to help they didn’t.after 5 days I went in Hounslow branch they stopped my money with no reason .they told me to bring documents to show them where the money is coming from idid.and the person who gave me the cheque came to the bank with him still they didn’t clear my money and then they ask for ID for the guy who gave me cheque . I didn’t like it as the money was supposed to pay for rent as am getting eviction any day i i have to leave my house i lost my home because of the Santander bank
Santander aren’t perfect by any means, but it’s not the bank’s fault you can’t manage your money and it certainly isn’t the bank’s fault for you losing your home.
Eviction wouldn’t happen if payment was a few days or even weeks late!
I dare say that Santander is an easy scapegoat, for your lack of planning.
I paid a cheque in today for Â£15K and it clears when it clears…
I have an overdraft if needed to tide me over and even credit cards as back up.
Stop blaming others for your failings.
It IS the bank’s fault, they are delaying the releasing of funds as it’s the BANK’S policy.
The money needed to be cleared to pay local tradesmen their wages and for materials they needed.
Who mentioned “losing your home"?
Overdraft - will cost you money
Credit cards - will cost you interest
Not my failings at all, the bank’s “system” is to blame as they set their own policy, not for the convenience of customers (as they like to portray), but for their own increased profit margins.
If not then why auto clear cheques when deposited in accounts with a high balance?
Just read through the comments and spotted it.
24/12/14, put a cheque into a bank, won’t clear till, hopefully, 5/1/15…12 days for a cheque to clear, i know it’s xmas and weekends, but 12 days…with modern technology that’s ridiculous. Some lenders can put money in your bank in minutes…doesn’t add up, should be reviewed….
I have been having the same problem, Santander take 5 working days to clear my cheques. I think it’s away of the banks to make money through the interest on the 2 days that they hold on to my funds.
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